Program Manager SSD AMET - Fulfillment Acceleration

Amazon; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An innovative firm is seeking a dynamic Program Manager with strong analytical and planning skills. This role involves launching new programs to enhance delivery efficiency, managing cross-functional teams, and driving process improvements. With a focus on customer fulfillment operations, the ideal candidate will excel in technical problem-solving and communication, ensuring that projects meet organizational goals. Join a company that values inclusivity and empowers its employees to deliver exceptional results. If you are passionate about logistics and program management, this is the perfect opportunity to make a significant impact.

Qualifications

• 3+ years of program/project management experience.
• Strong experience in process improvement initiatives using data.

Responsibilities

• Launch new programs to enhance delivery speed and efficiency.
• Manage cross-functional teams to improve fulfillment processes.

Skills

Analytical Skills

Planning Abilities

Technical Problem-Solving

Communication Skills

Stakeholder Management

Education

Bachelor's Degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

An innovative Program Manager with superior analytical and planning abilities and preferred experience in Supply Chain / Logistics. Must have knowledge and experience in direct to customer fulfillment operations as well as excellent technical problem-solving and communication skills.

Key Job Responsibilities:

1. Launching new programs to accelerate speed (Dark Store SSD Direct customer deliveries, etc).
2. Setting up the network and Transportation configurations (NDC Fulfillment experience (FX) charters across all emerging markets).
3. Program managing the launch of new systems, tools, dashboards, and processes.
4. Undertaking cost/speed improvement projects.
5. Working with cross-functional/cross-country teams spanning finance, operations, 3PL, and tech to set up the processes for maintaining the Configurations and driving improvements in existing fulfillment.
6. Directly responsible for senior leadership reviews on these programs.

Minimum Requirements:

1. 3 years of program or project management experience.
2. 3 years of working cross-functionally with tech and non-tech teams experience.
3. 3 years of defining and implementing process improvement initiatives using data and metrics experience.
4. Bachelor's degree.
5. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
6. Experience defining program requirements and using data and metrics to determine improvements.
7. 3 years of driving end-to-end delivery and communicating results to senior leadership experience.
8. 3 years of driving process improvements experience.
9. Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization.
10. Experience building processes, project management, and schedules.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region you're applying in isn't listed please contact your Recruiting Partner.

Required Experience: Manager