Program Manager: Global Feature Rollouts & System Optimization

The ROW SHARP team; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global tech company in Dubai is seeking a Program Manager to optimize operations and solve UTR system issues. This role involves rolling out worldwide features, working with multiple stakeholders, and improving processes. The ideal candidate has 3 years of program management experience, strong UTR systems knowledge, and advanced skills in Excel and SQL. Join a team dedicated to improving customer experiences across ROW countries.

Qualifications

• 3 years of program or project management experience.
• 3 years of working cross-functionally with tech and non-tech teams.
• 3 years of defining and implementing process improvement initiatives.

Responsibilities

• Rollout worldwide features in AMET.
• Conduct product benchmarking with US/EU/ROW and SIC.
• Solve UTR system issues during new store hub launches.
• Build in-house solutions when tech solutions cannot be prioritized.

Skills

Strong understanding of the UTR systems

Strong program management skills

Ability to work with multiple stakeholders

Ability to deliver on deadlines

Ability to build strong relationships

Clear communication skills

Education

Bachelor’s degree

Tools

Advanced knowledge of Excel

SQL

Job description

A leading global tech company in Dubai is seeking a Program Manager to optimize operations and solve UTR system issues. This role involves rolling out worldwide features, working with multiple stakeholders, and improving processes. The ideal candidate has 3 years of program management experience, strong UTR systems knowledge, and advanced skills in Excel and SQL. Join a team dedicated to improving customer experiences across ROW countries.