Product Solutions Manager - Payments - Vice President - Dubai

JPMorganChase; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading global financial services firm in Dubai is seeking an experienced Product Solutions Specialist to drive customer-centric strategies and manage product solutions in EMEA Treasury Services. The ideal candidate should have a strong background in corporate treasury, demonstrating expertise in designing, implementing, and commercializing banking products. Responsibilities include leading solutioning efforts, engaging with clients, and collaborating with sales teams to meet clients' needs effectively.

Qualifications

• Direct corporate treasury banking experience across EMEA.
• Experience designing and implementing complex treasury projects.
• Solid track record of delivering large-scale business wins.

Responsibilities

• Lead solutioning and adoption of client‑facing products.
• Serve as a subject matter expert on defined products.
• Define and commercialise JPMorgan’s credibility in EMEA.

Skills

Strategic treasury expertise

Presentation and influencing skills

Client-centric product solutions

Corporate treasury experience

Knowledge of European banking tools

Tools

Wire

Automated Clearing House (ACH)

Real-Time Payments (RTP)

Job description

Description

Leverage your problem‑solving skills to thrive in a fast‑paced environment and drive customer‑centric strategies. As a leader in solutioning collaborate closely with the Sales teams to deliver tailor‑made product solutions that meet clients needs.

The EMEATreasury Services (TS) Payment Rails Product Solutions Specialist (PSS) will be responsible for client‑centric product solutions commercialisation and pipeline management of the EMEATreasury PaymentRails products that J.P. Morgan delivers to clients globally.

As a Product Solutions Manager within the Product Solutions Team you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. As a Product Solutions Specialist you will need to target clients assure that the value of payments product capabilities is tailored to them and accelerate payments revenue realization. You will influence the investment roadmaps to represent client needs and keep up to date with all market and regulatory items impacting the products. EMEATS Payment Rails solutions include Wires, Automated Clearing House (ACH), Real‑Time Payments, Direct Debits, Open Banking, cash cheques, Payment Factories and all surrounding business/customer journeys that utilise these payment rails.

The role includes extensive collaboration with Clients, Sales, Segment/Industry Advisory, Product Managers, Operations and Service within Payments, FX, Digital Channels, Account Services and Liquidity.

Job Responsibilities

• Lead solutioning and the adoption of existing and upcoming client‑facing products and capabilities while defining and configuring optimal solutions that address clients needs and objectives
• Serve as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients needs and current industry trends
• Support Sales in pricing pipeline planning, account planning and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engage with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Partner in the delivery of global sales targets for EMEA for corporate NBFI (Non‑Bank Financial Institution) and FinTech clients through strong relationships with coverage teams and superior subject matter expertise in corporate treasury transformation applied to specific opportunities
• Define and commercialise JPMorgan’s credibility in EMEA to attract operating flow business (e.g., subsidiary/OpCo/affiliate level) as a complement to treasury banking/group liquidity management through an understanding of corporate treasury
• Support implementation partners to accelerate revenue realization for example managing within established product boundaries for scoping or facilitating detailed solutioning

Required qualifications capabilities and skills

• Direct corporate/non‑banking Financial Institution (NBFI) treasury banking experience in EMEA specifically across the Middle East with an ability to demonstrate your proven track record of driving change rooted in strategic treasury expertise
• You have designed and overseen implementation of complex corporate treasury projects within multi‑national treasuries managing complex cash management having migrated operational and treasury flows to new banking providers with payments needs in Europe, Middle East and Africa
• You will be able to give examples of presentation and influencing skills on internal corporate partnerships (e.g., treasury interaction with liquidity/cash, foreign exchange (FX) trade and broader corporate finance functions)
• You have a solid track record of success in identifying selling and delivering large‑scale business wins such as creating intercompany models, in‑house banks and managing treasury’s relationship with group subsidiaries
• Expertise in European, Middle East and Africa banking/clearing tools like Wire, Automated Clearing House (ACH), Direct Debit and RTP as well as tax, payroll and new emerging payment trends

Required Experience

Chief