Product Manager

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company is seeking a Seller Performance and Compliance Manager in Dubai. This role involves managing seller compliance strategies, developing regulatory risk mitigation plans, and collaborating across teams to drive seller performance. Candidates should have at least 3 years of experience in product management, particularly in technical products, and possess advanced skills in SQL and VBA. The position offers a dynamic environment focused on compliance solutions and product innovation.

Qualifications

• Minimum of 3 years of product management experience.
• Experience in managing technical products or online services.
• Expertise in building and analyzing cost/benefit scenarios.

Responsibilities

• Collaborate on new product initiatives and define compliance requirements.
• Maintain a horizon view for regulatory developments.
• Manage external audit processes and ensure compliance.
• Promote a culture of compliance and engage with business teams.
• Drive seller education initiatives to enhance performance.

Skills

Product management

Technical product management

Cross-functional team leadership

SQL

VBA

Job description

Overview

Amazon is seeking a pragmatic, innovative, and driven individual to manage seller performance in this regional role covering MENATR stores (UAE, KSA, EG, TR). You will develop compliance strategies and initiatives that create a roadmap of regulatory risks and requirements with mitigation plans to ensure business continuity with no or minimal disruption. Regulatory requirements could range from general licenses to operate as an e‑commerce business or specific certificates for product safety compliance. The Seller Performance and Compliance Manager will manage a range of compliance subject matter areas, operating in a fast-paced environment across a large number of functional groups to deliver best-in-class compliance solutions to support existing and emerging products. This role will engage internally across business, legal, operations, and technical teams to influence the strategic direction of products and design of right-sized controls. The Seller Performance and Compliance Manager will advise senior stakeholders on the compliance implications of business decisions and ways to promote compliance amongst sellers to ultimately drive higher performance in the area of account health.

In this regard the role is a blend of the following dimensions – business strategy, product development and management, program value assurance, operational excellence, and entrepreneurship. The right candidate will be able to assess what is most important for customers and our business and lead change. The product owner will manage the execution once the vision has been aligned across all stakeholder groups and ensure timely launches of the product. Successful candidates will have a history of driving deep insights from complex data, have exceptional business judgment including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross-functionally and across the organization at all levels will be absolutely critical to success in this role.

Responsibilities

• Collaborate on new product initiatives to understand legal impact, define compliance requirements and establish appropriate compliance policies and controls to facilitate successful launch.
• Maintain a horizon view in order to detect and respond to new regulatory developments and issues that may pose compliance risk; educate management and guide teams in the development of a risk-based and coordinated response across dependent teams.
• Manage examination and external audit processes, maintaining productive relationships with external assessors on an ongoing cadence and ensuring timely and accurate response to inquiries.
• Promote a culture of compliance, proactively engaging with business teams to educate on compliance concerns, understand business objectives and influence product design.
• Drive seller education initiatives to enhance account health performance.
• Manage the day-to-day functions of the compliance program, inclusive of the submission of required regulatory reporting and oversight of business-owned controls.
• Manage and maintain the policy library and risk measurement mechanisms that form the basis of compliance programs.
• Prepare reports to senior management and senior business leaders with timely and actionable intelligence concerning the health of compliance programs.

About the team

The team is part of the MENATR 3P team and handles three verticals: 1) Seller registration 2) Seller compliance 3) Account health management.

Qualifications

• 3 years of product management experience
• Experience managing technical products or online services
• Experience in product program or project management in leading cross-functional teams in delivery of major new products or services
• Knowledge of SQL and VBA at an advanced level
• Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

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Required Experience: IC