Principal Territory Lead East

Stryker EMEA Supply Chain Services B.V; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading medical device company is seeking a Principal Territory Lead for their Neurovascular department in Dubai. This role involves promoting and selling products, building customer loyalty, leading clinical discussions, and developing business plans. The ideal candidate should have 5–8 years of experience in the medical device field and a bachelor's degree in a related area. This position requires strong communication skills, the ability to influence diverse stakeholders, and frequent travel. Join a dynamic team committed to delivering exceptional service.

Qualifications

• 5–8 years of business experience, ideally in medical device industry.
• Proven commercial performance over 3–5 years.
• In-depth knowledge of medical device environment and regulatory requirements.

Responsibilities

• Promote and sell products in line with customer needs.
• Build strong customer loyalty through trust and service delivery.
• Lead high-quality clinical discussions with healthcare professionals.
• Develop and maintain a comprehensive business plan.
• Evaluate and prepare tender requests and proposals.

Skills

Communication skills in English

Influencing and collaboration

Analytical and strategic thinking

Commercial acumen

Flexibility and adaptability

Education

Bachelor’s degree in business, medical sciences or related field

Job description

Work Flexibility : Field-based

We are looking for a Principal Territory Lead for our Neurovascular department in Dubaï :

What you will do

Promote and sell Stryker products in line with customer needs, consistently representing the company with outstanding ethics and professionalism.

Serve as the resident expert for your product line, demonstrating deep clinical knowledge and confidently engaging with surgeons and healthcare professionals.

Build strong, long-term customer loyalty through trust, reliability and exceptional service delivery.

Lead high-quality clinical discussions, position products with a true consultative approach, and act as a trusted advisor in operating rooms and across all levels of care.

Develop and maintain a comprehensive 3-year rolling business plan including SWOT analysis, SMART objectives, territory insights, pipeline understanding and contract renewal cycles.

Gain a thorough understanding of customer requirements, emotional drivers, and purchasing motivators; position solutions accordingly to consistently close opportunities.

Leverage cross-franchise portfolios to enhance value propositions and support regional teams in cross-divisional proposals.

Mentor and support team members, demonstrating the ability to coach and elevate performance across the organization.

Lead significant projects independently, exercise considerable judgment, and collaborate with cross-functional teams to achieve business outcomes.

Establish and maintain strong relationships with existing and potential customers, proactively identifying new contacts and initiating meaningful connections.

Build reliable forecasts and projections, using data and financial indicators to anticipate risks and make informed decisions.

Track trends, competitor activities, product developments and regulatory matters within the UAE medical device landscape, and provide structured reporting to management.

Propose proactive solutions to customers and translate strategic objectives into clear daily, weekly and monthly action plans.

Plan, conduct and document customer visits, meetings and product demonstrations according to business goals and customer needs.

Evaluate tender requests and proposal requirements, preparing complete and accurate material lists.

Guide customers through procurement channels (tenders, direct purchases, leasing, external purchases) and collaborate with the tender team on awarded projects from initiation to completion.

Track delivery timelines, communicate updates proactively, and ensure smooth operational execution.

Manage customer feedback and complaints in collaboration with Quality Management, implementing corrective actions and communicating outcomes.

Coordinate scientific support needs with the marketing team and assist in driving scientific and marketing activities.

Support the logistics team when required, ensuring seamless supply chain execution.

Seek business opportunities across product lines and broaden commercial impact across your territory.

What you will need

Education

Bachelor’s degree in business, medical sciences or a related field (higher education preferred).

Experience

5–8 years of business experience, ideally within the medical device industry.

Proven commercial performance over 3–5 years.

In-depth knowledge of the medical device environment and regulatory requirements.

Competencies & Behaviors

Strong ability to influence and collaborate effectively using communication and diplomacy.

Excellent communication skills in spoken and written English.

Persuasive, outgoing and confident in dealing with diverse stakeholders.

High persistence, self-motivation, and resilience.

Strong analytical, planning and strategic thinking skills.

Flexible and adaptable to changing environments and business needs.

Excellent teamwork and networking capabilities.

Strong commercial and business acumen.

Valid driving license.

Travel Percentage : 80%