People Officer (Offboarding)

GMG; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading multinational company in Dubai is seeking a People Officer (Offboarding) to manage employee exit processes in compliance with UAE labor laws and company policies. This role includes ensuring accurate end-of-service settlements, coordinating with various departments, and maintaining confidentiality while handling sensitive information. The ideal candidate should possess a Bachelor's degree in HR or Business Administration and have 4–5 years of relevant HR operations experience. Strong knowledge of UAE Labor Law is essential, along with effective communication and organizational skills.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 4–5 years of HR operations experience focusing on offboarding and exit formalities in the UAE.
• Strong knowledge of UAE Labor Law and gratuity/end-of-service calculations.

Responsibilities

• Manage the end-to-end offboarding process including terminations and retirements.
• Ensure compliance with UAE Labor Law and internal policies.
• Calculate end-of-service benefits and settlements accurately.

Skills

UAE Labor Law knowledge

HR operations experience

Data handling accuracy

Communication skills

Organizational skills

Education

Bachelor’s degree in Human Resources or Business Administration

Tools

HR systems (SAP, SuccessFactors)

Job description

Role Purpose

The People Officer (Offboarding) is responsible for managing the full employee exit process in compliance with UAE labor laws and company policies. The role ensures smooth and professional offboarding experiences, accurate end-of-service settlements, and timely completion of all legal and internal requirements. This position plays a key role in maintaining compliance, safeguarding employer reputation, and supporting a positive employee experience at the exit stage.

Key Responsibilities

• Manage the end-to-end offboarding process, including resignations, terminations, retirements, and end-of-contract cases.
• Ensure full compliance with UAE Labor Law and GMG’s internal policies for all exit formalities.
• Accurately calculate end-of-service benefits (EOSB), final settlements, and other statutory entitlements.
• Coordinate with payroll, finance, IT, and other departments to ensure smooth and timely closure of employee accounts and benefits.
• Prepare and issue exit-related documents (e.g., clearance forms, service certificates, NOCs).
• Conduct exit formalities including exit interviews where applicable.
• Maintain up-to-date employee offboarding data and ensure records are processed accurately in HR systems.
• Work closely with PRO/Government Relations team to ensure visa cancellation and related formalities are completed within deadlines.
• Generate and present reports on attrition, exit trends, and offboarding compliance to support HR analytics.
• Support HR projects and initiatives related to employee experience, process optimization, and compliance improvements.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 4–5 years of HR operations experience with a focus on offboarding and exit formalities in the UAE.
• Strong knowledge of UAE Labor Law, gratuity/end-of-service calculations, and statutory compliance.
• Hands-on experience with HR systems; SAP and SuccessFactors knowledge is an advantage.
• Strong attention to detail and accuracy in handling data and calculations.
• Excellent communication and interpersonal skills with the ability to handle sensitive matters professionally.
• Strong organizational and time management skills with the ability to manage multiple exits simultaneously.

Key Competencies

• In-depth knowledge of UAE labor and immigration laws.
• Analytical and detail-oriented, especially with EOSB calculations.
• Strong problem-solving and process improvement mindset.
• Confidentiality and professionalism in handling employee information.
• Team player with cross-functional collaboration skills.