Payments Program Manager — Last Mile DSP & Global Onboarding

Amazon; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A global e-commerce leader in Dubai is seeking a dynamic Payment Program Manager to enhance last-mile delivery processes. You will ensure accurate payments, resolve invoice queries, and drive process improvements. The ideal candidate should have 3+ years in program management, experience with data-driven initiatives, and strong stakeholder management skills. Join us and contribute to delivering exceptional customer experiences.

Qualifications

• 3+ years of program or project management experience.
• Experience defining program requirements and using data and metrics to determine improvements.
• Experience in stakeholder management dealing with multiple stakeholders.

Responsibilities

• Provide best-in-class support ensuring Last Mile account creation.
• Setting up payment processes unique to the Last Mile Channel.
• Track metrics and provide reports to leaders.

Skills

Program management experience

Cross-functional collaboration

Process improvement

Advanced Excel skills

SQL knowledge

Stakeholder management

Project management

Education

Bachelor’s degree

Job description

A global e-commerce leader in Dubai is seeking a dynamic Payment Program Manager to enhance last-mile delivery processes. You will ensure accurate payments, resolve invoice queries, and drive process improvements. The ideal candidate should have 3+ years in program management, experience with data-driven initiatives, and strong stakeholder management skills. Join us and contribute to delivering exceptional customer experiences.