Part-Time IT Support Engineer (Remote Middle East)

Fuku; Dubai; On-site; AED 45,000 - 65,000; Part time

Job summary

A leading technology service provider seeks an IT Support Engineer in Dubai. This part-time position involves maintaining internal client operations, handling hardware issues, and ensuring high customer service standards. Ideal candidates should have a degree in a related field and experience in desktop support. Familiarity with network troubleshooting and Microsoft Office is essential, with Mandarin language skills advantageous due to communication with the Shanghai HQ.

Qualifications

• Degree at HNC/HND/Ordinary/Bachelor’s level in a computer-related discipline or equivalent experience.
• Solid experience in providing high-volume, fast-paced desktop support.
• Knowledge of configuration management and routine maintenance of Active Directory.

Responsibilities

• Maintain the normal operation of the company's internal clients.
• Handle hardware malfunctions, including client devices and network.
• Respond to client requests and requirements promptly.

Skills

Customer service skills

Problem-solving

Communication skills

Basic network troubleshooting

Microsoft Office proficiency

Education

Degree in a computer-related discipline

Tools

Active Directory

Windows and Mac systems

Job description

A leading technology service provider seeks an IT Support Engineer in Dubai. This part-time position involves maintaining internal client operations, handling hardware issues, and ensuring high customer service standards. Ideal candidates should have a degree in a related field and experience in desktop support. Familiarity with network troubleshooting and Microsoft Office is essential, with Mandarin language skills advantageous due to communication with the Shanghai HQ.