Outlets Manager - Wynn Oasis (Employee Dining)

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Ras Al Khaimah is seeking an Outlets Manager for the Employee Dining team. This role involves overseeing meal quality, managing dining staff, and maintaining high service standards while ensuring compliance with health regulations. The ideal candidate will possess managerial experience in hospitality and demonstrate strong leadership and communication skills. The position offers attractive benefits including a competitive salary and comprehensive healthcare package.

Benefits

Attractive salary

Healthcare package

Life insurance

Incentive programs

Excellent leave policy

Qualifications

• 3-5 years of managerial experience in dining operations.
• Experience in staff accommodation or hospitality settings.
• Ability to lead diverse teams in high-volume environments.

Responsibilities

• Guarantee high-quality meals and efficient service.
• Supervise dining outlet supervisors and support staff.
• Manage departmental budgets and performance monitoring.

Skills

Leadership

Team development

Food safety knowledge

Customer service excellence

Communication

Conflict resolution

Tools

POS systems

Inventory software

Microsoft Office

Job description

Job Description

On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan is currently seeking an Outlets Manager to join the resort’s Wynn Oasis (Employee Dining) team.

Responsibilities

• Guarantee high‑quality meals, efficient service, and a welcoming environment that reflects Wynn’s hospitality standards.
• Identify and proactively address staff dining preferences, offering thoughtful solutions that enhance satisfaction and well‑being.
• Respond promptly to employee concerns, ensuring resolutions align with Wynn’s service philosophy and operational standards.
• Maintain open, respectful, and multicultural communication with staff, management, and contractors to foster harmony.
• Supervise dining outlet supervisors, waiters, F& B Attendant, and support staff; monitor appearance, behavior, and adherence to Wynn’s grooming and etiquette standards.
• Conduct daily pre‑shift briefings, organize training sessions, and collaborate with F& B trainers to maintain service excellence.
• Plan and supervise food presentation, cleanliness, inventory control, and team deployment across multiple dining concepts (buffet, casual dining, coffee shops, themed outlets).
• Support new menu launches, seasonal offerings, and dining promotions in collaboration with culinary leadership.
• Manage departmental budgets, labor scheduling, and cost controls; prepare forecasts and monitor performance against targets.
• Ensure strict adherence to Wynn policies, UAE health regulations, HACCP standards, and food hygiene protocols.
• Conduct regular audits of dining areas and kitchens to maintain cleanliness, safety, and operational readiness.
• Lead incident response and resolution professionally and promptly, ensuring minimal disruption to operations.
• Foster positive relationships among dining team members, encouraging collaboration, respect, and team spirit.
• Champion a safe, inclusive, and appreciative environment where employees feel respected, empowered, and engaged.
• Serve as the primary link between the staff dining team and senior leadership in Staff Accommodation and Food & Beverage.
• Manage catering and banquet services for recreational spaces, training facilities, and staff development centers, ensuring consistency with Wynn’s service standards.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 3‑5 years of managerial experience in dining operations, preferably in staff accommodation or hospitality settings.
• Prior experience in staff accommodation, corporate dining, or hospitality settings is highly valued.
• Proven ability to lead, motivate, and develop diverse, multicultural teams in high‑volume environments.
• Skilled in coaching, mentoring, and conducting structured training programs to maintain service excellence.
• Familiarity with HACCP, food safety regulations, and workplace health standards.
• Demonstrated commitment to delivering high‑quality service and resolving concerns with professionalism.
• Understanding of dining service procedures, buffet and à la carte setups, and staff meal planning.
• Comfortable using POS systems, inventory software, and Microsoft Office tools.
• Skilled in resolving operational challenges and conflicts constructively while maintaining service excellence.

Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.