Outlet Manager - Qamar

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai seeks an experienced individual to oversee Food & Beverage outlet operations. The candidate will ensure operational excellence, manage departmental training, and achieve budget goals while providing exceptional guest service. A College Diploma in Hotel Management is required, along with leadership skills and previous experience in a similar role. Arabic speaking is a plus.

Qualifications

• Previous experience in a Food & Beverage/Restaurant leadership role.
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.

Responsibilities

• Ensure professional operation within the hotel framework.
• Identify training needs and develop training programs.
• Achieve departmental budget goals through increased sales revenue.

Skills

Leadership

Guest service skills

Detail-oriented

Teamwork

Education

College Diploma in Hotel Management or related field

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• To ensure professional and profitable operation within the framework of the Hotel
• With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels and implement a daily departmental training program.
• To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
• To accurately forecast business demands to ensure efficient staffing & food production.
• To be responsible for all accounting and billing procedures in the outlets
• To work with hotel management to develop and execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs and actively promote and support these.
• To ensure the efficient scheduling of Management & Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.
• To be responsible for the execution of all Associate reviews and appraisals in a professional and timely manner
• To train managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline
• To be responsible for always maintaining outlet safety and sanitation standards
• To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
• Promote positive inter-departmental relations through candid communication and cooperation.
• To work closely with the Banqueting department to support all requested functions.
• Above all, to lead by example through a “hands on” approach to motivate our Associates to excel.

Qualifications

• College Diploma in Hotel Management or related field
• Previous experience in a Food & Beverage/Restaurant/Outlet operations leadership role
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Arabic speaker is a plus