Order Fulfillment & Customer Service Coordinator

Flowserve Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global industrial manufacturing company located in Dubai is seeking a Coordinator to oversee daily customer service activities. The role involves managing customer enquiries, processing orders, and ensuring timely order fulfillment. Candidates should be detail-oriented, possess strong organizational skills, and have at least 2-3 years of relevant experience in customer service order management. Proficiency in SAP and MS Office is preferred. The company offers a dynamic work environment focused on customer satisfaction.

Qualifications

• 2-3 years of relevant experience in customer service order management.
• Experience in warehouse or manufacturing environment.
• Background in industrial manufacturing.

Responsibilities

• Lead day-to-day activities in customer service.
• Handle customer enquiries and quote entries.
• Act as a point of contact for customer inquiries.
• Coordinate with logistics to ensure timely shipping.

Skills

Customer service order management

Strong organizational skills

Detail oriented

Experience with MS Excel

Experience with MS Word

Education

Degree in relevant field

Tools

SAP

Trident

Job description

A global industrial manufacturing company located in Dubai is seeking a Coordinator to oversee daily customer service activities. The role involves managing customer enquiries, processing orders, and ensuring timely order fulfillment. Candidates should be detail-oriented, possess strong organizational skills, and have at least 2-3 years of relevant experience in customer service order management. Proficiency in SAP and MS Office is preferred. The company offers a dynamic work environment focused on customer satisfaction.