Operations Supervisor Inbound

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking an Operations Supervisor to oversee shift management at fulfillment and delivery centers. You will be responsible for managing and training a team to ensure customer orders are fulfilled safely and efficiently. The ideal candidate has experience in team management and data analysis, and must be flexible to work various shifts. This role is pivotal in maintaining high operational standards.

Qualifications

• One year of experience using Microsoft Office products.
• Experience managing medium to large teams.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Oversee shift management at fulfillment centers.
• Manage and train associates for best customer service.
• Adjust labor allocation to meet plans and forecasts.

Skills

Microsoft Office proficiency

Data analysis

Team management

Education

High school diploma or equivalent

Job description

Overview

We're expanding our team within Amazon Operations! If you're interested in joining a business where you can have fun, achieve amazing results, and put smiles on people's faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers, or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers' orders out to them at every step of the chain.

This is a varied challenging role and every day is different!

Key Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance (e.g., process area readiness, 5S, safety training)
• Help to solve logistics and supply chain challenges through data analysis, innovation, and process optimization

Qualifications

• High school diploma or equivalent
• Work a flexible schedule/shift/work area including weekends, nights, and/or holidays
• One year of experience with Microsoft Office products and applications
• Experience managing medium to large teams
• Experience working with data analysis and/or making decisions based on analysis

Required Experience: Manager

Additional Information

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