Operations & Sales Coordinator

Talent BluePrint; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic FMCG company in Dubai is looking for an Operations & Sales Coordinator. This role involves managing end-to-end sales order processing, ensuring smooth operations through coordination with customers, warehouse, and finance teams. Applicants should have a Bachelor's degree and 2-5 years of relevant experience in sales coordination or operations, preferably in the FMCG sector. Strong communication skills and proficiency in MS Excel and ERP/Sage systems are essential for success in this fast-paced environment.

Qualifications

• Bachelor's degree in Commerce, Business Administration, or related field.
• 2–5 years of experience in sales coordination or operations, preferably in FMCG.
• Experience working with warehouses, logistics providers, and distributors.

Responsibilities

• Process sales orders and purchase orders accurately and timely.
• Coordinate with clients regarding sales and delivery schedules.
• Prepare invoices and maintain proper documentation for shipments.
• Coordinate payment collections from customers.
• Support stock forecasting and inventory verification.

Skills

Strong coordination and multitasking abilities

Excellent communication and follow-up skills

High attention to detail in documentation and reporting

Proficiency in MS Excel

Proficiency in ERP/Sage systems

Ability to work efficiently in a fast-paced FMCG environment

Education

Bachelor’s degree in Commerce or Business Administration

Tools

ERP/Sage systems

MS Excel

Job description

Job Title: Operations & Sales Coordinator

Industry: FMCG Department: Sales & Operations Reports To: Account Manager

Job Summary

The Operations & Sales Coordinator is responsible for managing end‑to‑end sales order processing, coordination with customers, warehouse, logistics, and finance teams, inventory control, reporting, and operational support. The role ensures smooth execution of sales, accurate stock management, timely deliveries, and efficient coordination across internal and external stakeholders.

Key Responsibilities

Sales & Order Processing

• Process sales orders and purchase orders (POs) accurately and timely
• Handle order processing with key principals (e.g., Froneri)
• Follow up with customers on order status, deliveries, and confirmations.
• Prepare customer contracts and support sales agreements
• Coordinate with clients regarding sales, stock availability, and delivery schedules
• Manage own retail store coordination and shop sales activities

Invoicing, Documentation & Compliance

• Prepare invoices, packing lists, and related documentation for all inbound shipments
• Scan signed invoices and maintain proper digital records
• Prepare gate passes for JAFZA entry and movement of goods
• Coordinate customs clearance activities with clearing agents
• Maintain delivery summaries and documentation

Payments & Finance Coordination

• Coordinate payment collection from customers
• Follow up on outstanding payments and customer accounts
• Handle petty cash transactions and maintain records

Inventory, Warehouse & Logistics Coordination

• Coordinate with warehouse teams for stock movement and dispatch
• Perform valuation and reconciliation of system stock with warehouse records
• Conduct Sage stock valuation with logistics partners (e.g., Mohebi)
• Support stock forecasting and replenishment planning
• Participate in stock audits and inventory verification
• Prepare IBT (Inter-Branch Transfer) reports

Skills & Competencies

• Strong coordination and multitasking abilities
• Excellent communication and follow‑up skills
• High attention to detail in documentation and reporting
• Proficiency in MS Excel, ERP/Sage systems, and online platforms
• Ability to work efficiently in a fast‑paced FMCG environment

Qualifications & Experience

• Bachelor’s degree in Commerce, Business Administration, or related field
• 2–5 years of experience in sales coordination or operations (FMCG preferred)
• Experience working with warehouses, logistics providers, and distributors