Operations Officer

ADIB Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE is seeking an Operations Officer for Home Finance Operations in Dubai. The role involves ensuring smooth daily operations, handling compliance, and managing mortgage transactions. Strong understanding of banking policies, Islamic products, and the ability to work independently are essential. The candidate will also coordinate with various teams and have a thorough grasp of the Home Finance process. UAE Nationals are encouraged to apply.

Qualifications

• Thorough understanding of Banks Policies and Product Knowledge required.
• Experience with Islamic Products is preferred.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Ensure compliance with credit approval and securing necessary documents.
• Handle system enhancements and validate new patches.
• Coordinate mortgage registrations and transactions with customers.

Skills

Understanding of Banks Policies

Knowledge of Islamic Products

Ability to work with minimal supervision

Job description

Description

Role : Operations Officer- Home Finance Operations

Location : Dubai

Role Purpose:

• Operation Officer main responsibility is to ensure smooth operations of daily routine work to be carried out without any major hurdles and ensure that client business served well to carry on the daily operations. All these need to be carried within defined policy and procedures.
• This position ensure the Bank is protected at all times with appropriate source documents legally enforceable charge documentations/Securities and monitored through a follow up system for routine actions

Key Accountabilities of the role

• Ensures that all terms and conditions stipulated in the Credit Approval as precedent to disbursement of limits have fully complied with all securities and required documents have been obtained prior releasing limits for the assigned segment. If not specific waiver/deferral must be available on record.
• Should handle the technical aspect of system enhancement and validate the new patch which deploy in the system.
• Coordinating with Customer and seller to arrange the transfer / Mortgage and arrange the mortgage registration and visiting Land department of different Emirates to process the mortgage
• Manage the RCSA and DCFC of the department and implement great control within HF OPS.
• Responsible for reviewing cases associated from stage 1 to stage 2 and completing the tasks within in functional framework. Also responsible for post disbursement cases and in reporting to Risk Team.
• Provide assistance to Manager in formulating/updating and implementing SOPs for the department and enhance SOP to bring more control.
• Coordinating the concerned team and informed about the discrepancies and confirm once completed as well as Coordinating with respective team.
• Responsible for managing the Managers cheques portfolio from printing and maintaining the record of issued cancel and pending managers cheques and have control on the inventory and handle the complicated transaction.
• Have great understanding of HF Operation process including the back hand accounting entries and not limited only the system enhancement.
• In depth knowledge to handle the of Home Finance End to End process login till Disbursement.

Specialist Skills / Technical Knowledge Required for this role

• A thorough understanding of Banks Policies and Product Knowledge
• A thorough understanding of Islamic Products
• Ability to work with minimal supervision

UAE Nationals only considered for this role

Required Experience: Unclear Seniority