Operations Manager

Intelligent Machines Consultancies L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A technology consultancy firm in Dubai seeks an experienced Operations Manager to enhance operational infrastructure and support growth. The role requires managing HR operations, vendor relationships, budgeting, and travel coordination. Ideal candidates should have a Bachelor's degree and over 5 years of experience in operations within the UAE. Skills in MS 365 and vendor management are key for success in this dynamic environment.

Qualifications

• 5+ years’ experience in operations/office management/HR in the UAE, preferably in a tech or consulting environment.
• Knowledge of UAE labour law and HR administration.
• Demonstrated vendor management and budgeting capability.

Responsibilities

• Manage onboarding, employment contracts, visa processing.
• Coordinate payroll inputs and employee benefits.
• Ensure smooth functioning of office operations.

Skills

Organizational skills

Communication

Problem-solving

Attention to detail

Education

Bachelor’s degree in Business Administration, Operations, HR or related field

Tools

MS 365

Job description

Position Summary

We are seeking a highly organized and proactive Operations Manager to strengthen our operational infrastructure and support business growth. This role combines core office operations (HR, administration, vendor relationships, budgeting, travel) with coordination of internal operational improvement projects. The ideal candidate is hands-on, structured and capable of enabling seamless operations across the business.

Key Responsibilities

HR & People Operations

• Manage onboarding, employment contracts, visa processing & renewals, HR files and leave management
• Coordinate payroll inputs, benefits and compliance with UAE labour regulations
• Support internal communications and employee engagement initiatives

Vendor, Office & Facilities Management

• Manage vendor contracts, procurement, supplier relationships and office maintenance
• Ensure smooth functioning of office operations: equipment, supplies, facility upkeep and health & safety compliance
• Conduct sourcing, evaluation and negotiation for cost-effective services

Finance & Budget Administration

• Support bookkeeping, invoice tracking, purchase orders and payment coordination with finance
• Maintain accurate operational budgets, cost tracking and reporting
• Manage petty cash and expense reimbursements

Travel & Administrative Support

• Organize travel arrangements, visas, itineraries and accommodation primarily for external speakers and trainers involved in AI events and Academy programs
• Ensure travel and hospitality standards align with event and program requirements
• Maintain company asset register and coordinate insurance coverage
• Drive continuous improvement in operational processes and documentation

Skills

Qualifications & Experience

• Bachelor’s degree in Business Administration, Operations, HR or related field
• 5+ years’ experience in operations/office management/HR in the UAE (tech or consulting environment preferred)
• Knowledge of UAE labour law and HR administration
• Demonstrated vendor management and budgeting capability
• Familiarity with finance operations (bookkeeping, invoicing, expense management)
• Experience supporting RFP process or internal project management advantageous
• Strong MS 365 proficiency; ERP/accounting tools experience desirable

Personal Attributes

• High attention to detail and strong organizational skills
• Excellent communication and stakeholder coordination
• Discreet and trustworthy with confidential information
• Proactive problem-solver who thrives in a dynamic, scale-up environment
• Adaptable and able to support multiple concurrent priorities