Operations Lead, On-Demand Chauffeur Services

Zofeur; Dubai; On-site; AED 120,000 - 200,000; Full time

Job description

Zofeur is the World's first on-demand platform for all your car-related needs, our on-demand platform offers a wide range of services, including hiring a personal chauffeur, driving kids to school, picking up and dropping off your car at the garage, arranging for vehicle inspection, moving your car from A to B, and much more. Plus, with our fleet of professional drivers, you can get any of these services at your doorstep within 10 minutes.

Don't waste your valuable time on car-related tasks - let us handle everything for you. Zofeur is a lifestyle platform serving anyone who does not want to compromise time, money, and comfort.

At Zofeur, our aim is to make chauffeur services, luxury services today, a daily necessity.

Responsibilities

• To manage our daily operations and serve as a point of contact for our Zofeur chauffeurs and partners
• Build rapport with key partners
• Strong knowledge of areas in Dubai, Sharjah and Abu Dhabi
• Co-ordinating with the supply team and account managers to maintain smooth operations
• Monitoring chauffeur performance, attendance, and relations
• Adhering to specific client requests on desired profiles
• Work closely with supporting departments to generate reports
• Maintaining accurate subscriptions based on customer demands

Requirements

• Bachelor's Degree
• 1-3 years of operations experience in the transportation industry
• Excellent written and verbal communication, presentation, and interpersonal skills
• Strong sense of initiative and customer service orientation
• Ability to adapt and achieve targets in a dynamic, fast‑paced working environment
• Experience with the online marketplace is desirable
• Ideally a keen interest in the Transportation industry

Would you like to know more about Zofeur?

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