Operations Executive

dmg events; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading events company in Dubai is seeking an experienced professional for managing exhibitor queries and ensuring compliance with safety regulations. The ideal candidate must have at least 2-3 years of experience in large-scale exhibitions in the Middle East, possess strong organizational skills, and be fluent in Arabic. This role is pivotal in ensuring smooth operations during events, including assisting with health and safety management.

Qualifications

• Minimum 2-3 years of experience in a relevant role.
• Fluency in Arabic is essential.
• Strong organizational skills and ability to work under pressure.

Responsibilities

• Updating content when needed.
• Managing exhibitor queries and floor plans.
• Processing additional services and maintaining the safety regulations.

Skills

Experience working on large-scale exhibitions in the Middle East

Knowledge of exhibition health and safety regulations

Arabic speaker

Ability to multitask

Strong computer skills

Good customer-service orientation

Job description

About us dmg events is an international exhibition and publishing company. We attract more than 425,000 visitors to our global portfolio of 80 exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT manages a diverse, multinational portfolio of companies with total revenues of £2bn that provide businesses and consumers with compelling information, analysis, insight, events, news and entertainment.

Job Responsibilities

• Updating content when needed.
• Sending out login credentials to exhibitors.
• Assigning exhibitors to the agents.
• Manage exhibitor queries (ops support to assist).
• Receive, process and review submissions.
• Chasing more information required/pending items.
• Liaise with the venue for approval including preparing initial exhibitors lists and floorplans.
• Scheduling floorplan checks with the admin team.
• Assist/process any PB submissions in the office.
• Prepare PB refund process for finance if needed.
• Processing additional services such as banners, double deck charges etc.
• Regular reporting of the stand designs submission status to the ops manager.
• Provide regular updates on exhibitor list and floorplan including order forms submission such as Fascias, electrical etc.
• Answering exhibitor and contractor queries.
• Checking the stand builds with the floor managers.
• Managing the health and safety of the show and ensuring contractors adhere to our regulations.
• Attend regular Ops Stand Services team meetings to discuss ideas/suggestions based on daily client interactions/experience.
• Provide post‑show report e.g. contractor incidents.
• Sending out email reminder letters – sent through the show domain email address but do not send to more than 70 contacts at any one time.
• Use of SFTP for sending out data.
• Maintain a list of all stand changes on site.
• Provide the ops manager with shell/pavilions sqm for the shows they are working on.
• Issue vehicle passes and contractor badges.

Skills & Qualifications

• Minimum 2‑3 years’ experience working on large‑scale exhibitions in the Middle East.
• Knowledge of exhibition health and safety regulations relating to exhibition stand build.
• Arabic speaker is a must.
• Ability to multitask.
• Strong computer skills and organization.
• Ability to work under pressure.
• Good customer‑service orientation.

Please take the time to read the job description; you must meet all the criteria set out above for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 days. If you are not contacted by us within 5 working days, please consider your application unsuccessful at this time.