Operations Assistant - X Line - X Dubai

Shamal Holding; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A diversified investment firm in Dubai seeks an Operations Supervisor for its Xine attraction. Responsibilities include maintaining zip line equipment, coordinating team communication, and ensuring operational efficiency. Candidates must have at least 5 years of customer service experience, including 3 years in a supervisory role, along with a valid driving license. This position is vital for supporting smooth operations at the Dubai Marina Mall.

Qualifications

• 5+ years of customer service experience with at least 3 years in a supervisory role.
• Driving license is a must for this role.

Responsibilities

• Support Xine operations to ensure smooth attraction operation.
• Maintain zip line equipment and platforms.
• Coordinate communication between teams.

Skills

Customer service

Team coordination

Equipment maintenance

Education

Bachelor's degree in a relevant field

Job description

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.

This role falls under our X Dubai umbrella and we are seeking someone who will be responsible for supporting Xine operations to ensure the smooth and efficient operation of the attraction.

Location - X Line Dubai - Dubai Marina Mall.

Please note - Driving license is a must for this role.

• Zip Line equipment and platforms maintenance
• Equipment inspection
• Equipment logistic between platforms planning
• Carrying the equipment
• Coordinating communication between the teams
• Assisting with equipment collection from suppliers and spare parts procurement (driving license required)
• Participating 3rd party inspections
• Perform all other duties assigned by supervisor or

Preferred Educational Qualifications And Professional Certifications

• Bachelor's degree in a relevant field.

Experience

• A minimum of 5 years of customer service experience with at least 3 years in a supervisory role.

For or more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/

Note – Due to a high influx of profiles, only shortlisted candidates will be contacted