Operation Administrator

MAJID AL FUTTAIM; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail company based in Dubai is seeking an Operation Administrator to manage operational tasks within their e-commerce department. Responsibilities include planning pick trips, monitoring operational dashboards, and ensuring timely dispatch of orders. Candidates should possess a High School Diploma and have 2-3 years' experience, preferably in E-commerce Operations. Join a friendly work environment filled with diverse talent and opportunities for career growth.

Qualifications

• 2-3 years’ experience, preferably in E-commerce Operations.
• Minimum of 1 year in Retail Business.
• Ability to monitor operational dashboards and manage discrepancies.

Responsibilities

• Plan the pick trips following delivery slot order.
• Review operational dashboard and escalate issues as necessary.
• Communicate issues affecting activities or company image.
• Print invoices and prepare orders for dispatch.

Skills

E-commerce Operations

Problem solving

Team communication

Education

High School Diploma or equivalent

Job description

JOB TITLE

Operation Administrator | MAF Retail | Head Office UAE

ROLE SUMMARY

The Operation Administrator is responsible for the task creations for the shift. He / She is responsible for planning the pick trips following delivery slot order. After picking Admin assistant is responsible for printing invoices and attaching it with the order before it gets departed. He / She is also responsible for reviewing operational dashboard and escalations if things are not going as per the plan.

ROLE PROFILE

• Assign put away area’s as per the delivery slots.
• Review operational dashboard and plan pick trips.
• Facilitate the job of master picker by checking the OOS items as per stock in Gima.
• Print the paper pick list for counters sections.
• Continuously monitor operational dashboard and ensure mistakes by the picking team are rectified promptly.
• Support pickers and master pickers in problem solving
• Communicate social information that can affect the activities and/or image of the Company
• Ensure that last mile carriers have received all orders and dispatched timely.
• Escalate issues of damages and out of stock items.
• Respects the procedures in accordance with the existing standard policy.
• Report issues with the system and follow up to ensure continues picking.
• Monitor allocated budget to ensure compliance and take corrective measures when necessary

REQUIREMENTS

• High School Diploma or equivalent.
• 2 -3 years’ experience (Preferably in an E-commerce Operations).
• Minimum of 1 year in Retail Business.

WHAT WE OFFER

At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future.Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.