Omni-Channel CRM Promotions Lead

Ecom Performance & Online Marketing; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading digital marketing company is looking for a CRM Lead Promotions Officer to manage CRM promotions and optimize customer engagement strategies. The role involves developing omni-channel campaigns, analyzing performance metrics, and leading a team in a fast-paced environment. Candidates should have at least 2 years of ecommerce CRM marketing experience, a relevant degree, and skills in tools like Exponea and Google Analytics. This position is an opportunity to significantly impact the business and customer experience.

Benefits

Competitive salary

Professional development opportunities

Qualifications

• Minimum 2 years of experience in eCommerce CRM marketing with large databases.
• Strong understanding of CRM campaign management and data privacy legislation.
• Experience leading customer segmentation models and automations.

Responsibilities

• Manage CRM promotions strategy and align with brand stakeholders.
• Plan and deliver CRM omni-channel campaigns across platforms.
• Monitor KPIs and provide recommendations for performance improvement.

Skills

Understanding CRM campaigns

Ecommerce CRM marketing

Analytical skills

Communication skills

Leadership

Education

Relevant degree or professional qualification

Tools

Exponea

Google Analytics

Adjust

Job description

A leading digital marketing company is looking for a CRM Lead Promotions Officer to manage CRM promotions and optimize customer engagement strategies. The role involves developing omni-channel campaigns, analyzing performance metrics, and leading a team in a fast-paced environment. Candidates should have at least 2 years of ecommerce CRM marketing experience, a relevant degree, and skills in tools like Exponea and Google Analytics. This position is an opportunity to significantly impact the business and customer experience.