Officer - Outstation Sales Support

Dubai Aviation Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading aviation company in Dubai is looking for a dedicated administrative support professional. This role involves providing essential coordination and analytical support to the commercial team and Regional Managers. You will be responsible for monitoring performance dashboards, overseeing onboarding processes, and managing documentations for special projects. The ideal candidate holds a Bachelor's degree and possesses 2-4 years of relevant experience, with strong skills in Advanced Excel and Power BI being advantageous.

Qualifications

• Bachelor’s degree with 2-4 years of experience in administrative or analytical support role is preferred.
• Proficiency in Advanced Excel and Power BI is advantageous.
• Strong focus on detail and follow-up.

Responsibilities

• Review and analyze weekly performance dashboards to track progress against targets.
• Coordinate onboarding and compliance for new agents.
• Manage documentations and approvals for special shipments.

Skills

Fluent in English

Advanced Excel

Power BI

Customer Focus

Teamwork

Education

Bachelor's Degree in Business Administration, Commerce, Data Analytics, Finance or related field

Tools

Power BI

Excel

Job description

MAIN OBJECTIVE OF ROLE

To provide essential administrative, coordination, and analytical support to the Regional Managers and the commercial team to enable effective planning, decision-making, and delivery of commercial objectives.

KEY RESPONSIBILITIES

• Reviews and analyses weekly performance dashboards to monitor progress against commercial targets.
• Coordinates the logistical and administrative onboarding process for new agents to ensure timely setup and compliance with internal requirements.
• Follow-ups on action points and tasks assigned to external agents to ensure timely completion and adherence to agreed commitments.
• Coordinates the review and filing of approved tariffs and tactical campaigns with the pricing team.
• Manages the review and system filings including digital booking platforms.
• Assists to resolve booking or system-related issues raised by distributers.
• Conducts follow-ups on escalations regarding quality, compliance actions, and operational challenges.
• Manages and follow up on documentations and approvals for special shipments and project logs.
• Supports sales operations, accurate reporting, and data‑driven insights by tracking performance, analysing trends, and supporting sales initiatives with a strong focus on detail and follow‑up.

QUALIFICATIONS

• Bachelor's Degree (3+ years)
• Bachelor’s degree in Business Administration, Commerce, Data Analytics, Finance or a related field
• Fluent in English
• Experience in an administrative, coordination, or analytical support role is an advantage
• Proficiency in Advanced Excel or Power BI would be an added advantage
• Years with qualifications: 2 - 4 years
• Power BI Certification is an advantage

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

ISR REQUIREMENTS

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day‑to‑day business operations.