Key Accountabilities
- Supervising the day-to-day operations including but not limited to authorizing limit activations/modifications, customer risk ratings updates, interest rates at limits and account levels modifications, special tariff codes, customer attributes updates for conditions and related parties, linking & delinking of collaterals on Collateral module, admin extension date, limits blocking/sub allocation, collecting the facility arrangements fees, issuing balances confirmations and Liability/no liability Certificates, debiting the balance Confirmation charges, other certificates/letters charges and EOL charges, reversal transactions, renegotiation flags for classified clients, linking & de-linking companies under grouping structure.
- Issuing Credit reports to other banks & responding to Credit inquiries from other banks.
- Authorizing the scanned security documents into EDMS, removing and lodgement for the security documents and releasing security documents maintained under CCA custody.
- Management for Human Resources
- Guiding the supervised staff & monitor their daily performance.
Other Accountabilities
- Follow up on the progress for data integrity, data cleaning exercises & special assigned tasks.
- Manage the assignment of work among staff.
- Raise queries to IT department through the systems champion for any required resolution or clarification.
Job Context
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- Follow up on the progress for data integrity, data cleaning exercises & special assigned tasks.
- Manage the assignment of work among staff.
- Raise queries to IT department through the systems champion for any required resolution or clarification.
Education
A minimum degree (Bachelors) in a business related field or equivalent
Experience and Skills
Educational Level:
A Bachelor degree in a business related field or equivalent.
Work Experience:
A minimum 3 year’s prior experience in banking operations.
Specialist Skills/Competencies Required for the Role
Basic computer skills
An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
Good English language aptitude
- Customer Service- Service Delivery-Proficient
- Transaction Processing and Control- Service Delivery- Advanced
- Data Management-Service Delivery-Proficient
- Product Knowledge and Documentation- Service Delivery- Proficient
- Core and Regulatory Banking Systems-Service Delivery- Proficient
- Process Re-engineering-Service Delivery-Basic
- Policies and Procedures-Service Delivery-Advanced
- Change and Innovation - Basic
- Communication - Basic
- Evaluating and Solving Challenges - Basic
- Results Orientation - Basic
- Working and collaborating with others - Basic