Officer - Air Accident Investigation

General Civil Aviation Authority; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading aviation authority is seeking an Administrative Support professional to coordinate schedules, organize travel arrangements, and manage documentation. The ideal candidate will have a university degree in a relevant major, with at least two years of experience in administrative roles. Responsibilities also include supporting customer service relations and maintaining office equipment. This position offers an opportunity to contribute to essential operations within the aviation sector in Abu Dhabi.

Qualifications

• Minimum of 2 years of experience in administrative support or similar role.
• Experience in document management and office equipment coordination.
• Ability to coordinate travel and logistics for team members.

Responsibilities

• Coordinate schedules, appointments, and meetings for the Director-AAID.
• Arrange travel for investigation team members.
• Organize and maintain records of documents.

Skills

Organizational skills

Customer service

Document management

Communication skills

Education

University degree in relevant major or equivalent technical aviation qualifications

Job description

Administrative Support

• Coordinate the schedules, appointments and meetings for the Director-AAID and staff.
• Arrange for the travel related arrangement for all the AAID investigation team members for their local and international travel.
• Assure external and interoffice communication and ensuring these correspondences are properly archived.
• Support the utilisation of GCAA assets under their jurisdiction to ensure optimal utilisation of them.
• Support the AAI team through scheduling appointments, coordinating arrangements transport, accommodation and travel bookings to ensure smooth organisation operation.
• Act as focal point and handling daily customer services relations for customer service enquiries.
• Ascertain preparation of draft correspondence to stakeholders with regard to various concerns and submit to the line manager for signature to ensure that all communications are properly and timely relayed to individual concerned.
• Support annual leave plans and monitoring on-going leave of staff.

Office Equipment & Stationery Management

• Coordinate the requirements including provision for telephone, fax, photocopier, telex, office furniture etc. based on assessment of the needs and requirements of the GCAA.
• Coordinate the process of providing and maintaining office equipment’s with the GCAA IT Department.
• Oversee the process of maintaining optimum levels of office stationery required by the AAID team.

Document Management

• Organize and maintain a comprehensive record of relevant reports and general documents.
• Receive, classify, consolidate and/or summarize documents and information as well as maintain records of documents to ensure compliance with standards and internal procedures.
• Develop and execute a programme to quality check presence, quality and organization of approved/accepted manuals and other related documents to ensure compliance with standards.
• Investigate and research files and documents to establish or clarify facts required to progress queries raised internally or externally.

Inventory Procurement Support

• Provide administrative support for the procurement of the investigations kits such as Go-Bags, Tool Kits that is required for investigations.

Staff Training Coordination

• Coordinate matters relating to staff training to ensure that AAID team members travel and participate in nominated trainings.

Knowledge and Experience

University degree in relevant major or equivalent technical aviation qualifications with 2 years experience.