OCR Shift manager

ARRISE; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading iGaming company in the United Arab Emirates is seeking an experienced operational supervisor for its Live Casino segment. The ideal candidate will have over 2 years in a similar role, strong communication skills, and a deep understanding of industry standards. This role offers accommodation and meals, while you grow your career in a welcoming environment.

Benefits

Accommodation provided by the company

Meal program

Transportation allowance

Qualifications

• At least 2 years experience in a similar role in the Live Casino Industry.
• Excellent knowledge of the Live Casino Industry.
• Technical background in IT or software is a plus.

Responsibilities

• Supervise and verify operational activities as per the Activity Organisation Matrix.
• Maintain relationships with internal and external clients.
• Coordinate the staff under supervision.

Skills

Live Casino Industry experience

Communication skills

PC skills

Advanced English speaking

Ability to work under pressure

Job description

About us

ARRISE, a leading supplier of player-favourite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. This role is with the ARRISE group.

Requirements

• Work experience: at least 2 years experience in a similar role (Shift Management, Floor Management, Operations) in the Live Casino Industry;
• Excellent knowledge of Live Casino Industry;
• Technical background is a plus (Computer engineering, IT, software, etc.);
• Exceptional communication and presentation skills;
• PC skills;
• Advanced English speaking;
• Work under pressure;

Responsibilities

• Supervise and verify the operational activities as per the Activity Organisation Matrix;
• Maintaining the relationship with internal and external clients (staff, operators, players);
• Coordinates the staff under his/her supervision;
• Respecting and maintaining the game standards imposed by the company;
• Collaboration and cooperation;
• Ensuring the functionality of the studios;
• Other operational activities.

What we offer

• Accommodation will be provided by the company
• Meal program (One Meal per shift)
• Transportation allowance

Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!