NOC Engineer

Harjai Computers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT company in Dubai is looking for a Network Specialist proficient in network management and infrastructure monitoring. The role involves troubleshooting enterprise networks, managing WAN technologies, and ensuring the efficiency of data centers. Candidates must hold a Master's or Bachelor's in Computer Science, have CCNA certification and preferably CCNP certification, and possess a UAE driving license. Ideal for those with strong analytical skills and teamwork capabilities.

Responsibilities

• Monitor network and server infrastructure in Datacenter.
• Respond to alerts and notifications from network management tools.
• Monitor IT infrastructure facilities such as power and temperature.
• Handle cable infrastructure (UTP & Fiber).

Skills

Network Technical knowledge

Routing protocols (OSPF, BGP)

Switching protocols

WAN technologies (MPLS, Internet Leased Lines)

Troubleshooting enterprise networks

Next Generation firewalls

Wireless technology

Guest management solutions

CCTV solutions

IPT solutions

Enterprise monitoring tools

Analytical skills

Strong communication skills

Teamwork

Education

Master's/Bachelor's in Computer Science/Engineering

CCNA Certification

CCNP Certification

UAE Driving License

Job description

• Network Technical knowledge and intermediate level of network management experience.
• Good Knowledge on Routing protocols such as OSPF, BGP, etc.
• Good knowledge on switching protocols.
• Good Knowledge and experience on WAN technologies: MPLS, Internet Leased Lines, Broadband lines and SDWAN
• Hands on experience on enterprise networks and troubleshooting.
• Hands on experience on Next Generation firewalls
• Hands on experience on wireless technology and troubleshooting
• Prefer to have experience on Guest management solutions on Wireless.
• Prefer to have basic knowledge about the CCTV solutions.
• Prefer to have basic knowledge of IPT solutions and troubleshooting.
• Prefer to have experience in enterprise monitoring tools.
• Monitor the network and server infrastructure running the Datacenter and remote locations using network management tools and respond to alerts and notification.
• Monitor the various IT infrastructure facilities elements such as power supply, temperature & humidity control equipment’s, fire detection & suppression system, etc. Escalate and follow-up with vendors for troubleshooting and maintenance if needed.
• Monitor services on critical applications in Data Centers and follow up with Level 2 support team and vendor for rectifications.
• Capable of handling the Cable infrastructure (UTP & Fiber)
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Educational Qualification

• Should have Masters/bachelor’s in computer science/Engineering (mandatory).
• Should have minimum CCNA Certification and CCNP will be preferable.
• Should have UAE Driving license.

Skills

• Prefer to have ITIL Certification