Night Operations Lead — Luxury Hotel Launch

AccorHotels Middle East; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in the United Arab Emirates is seeking a Night Operations Manager to supervise all departments during night hours. This role involves handling guest services, ensuring safety, and preparing nightly reports. Ideal candidates will hold a degree in Hospitality, possess prior hotel management experience, and have strong leadership and communication skills. Join a creative team dedicated to delivering exceptional hospitality experiences in a fast-growing environment.

Benefits

Competitive package

Development opportunities

Qualifications

• Degree or diploma in Hospitality is essential.
• Prior experience in front office or hotel management is required.
• Strong decision-making and leadership skills are crucial.
• Ability to handle emergencies calmly and efficiently is necessary.
• Excellent communication skills are a must.

Responsibilities

• Supervise all departments during night hours.
• Handle late check-ins/outs, room issues, and guest concerns.
• Monitor property security and manage emergency situations.
• Prepare nightly reports and handover notes for day staff.
• Assist and support overnight staff in completing tasks.

Skills

Decision-making skills

Leadership skills

Emergency handling

Excellent communication

Education

Degree or diploma in Hospitality

Job description

A luxury hotel group in the United Arab Emirates is seeking a Night Operations Manager to supervise all departments during night hours. This role involves handling guest services, ensuring safety, and preparing nightly reports. Ideal candidates will hold a degree in Hospitality, possess prior hotel management experience, and have strong leadership and communication skills. Join a creative team dedicated to delivering exceptional hospitality experiences in a fast-growing environment.