Night Front Desk & Guest Experience Lead

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 40,000 - 55,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is seeking a manager responsible for overseeing guest check-in procedures and maintaining service quality. This position requires at least 1 year of experience in a related role and supervisory skills. Ideal candidates will have a high school diploma or equivalent and demonstrate strong guest service abilities. The role emphasizes the importance of training staff and ensuring a positive experience for guests, maintaining confidentiality, and safeguarding company assets.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process guest checkins and handle payment transactions.
• Assist management in employee training and development.
• Ensure adherence to quality standards and service needs.
• Maintain confidentiality and protect company assets.

Skills

Guest service

Supervisory skills

Attention to detail

Problem solving

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel chain in Abu Dhabi is seeking a manager responsible for overseeing guest check-in procedures and maintaining service quality. This position requires at least 1 year of experience in a related role and supervisory skills. Ideal candidates will have a high school diploma or equivalent and demonstrate strong guest service abilities. The role emphasizes the importance of training staff and ensuring a positive experience for guests, maintaining confidentiality, and safeguarding company assets.