Network L3 Firewall Implementation Engineer

Intertec Softwares; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in Dubai is seeking a skilled Project Delivery & Support professional with 8-10 years of experience. The role involves acting as a technical SME for various technologies, ensuring project delivery within schedule and budgets, and managing critical customer incidents. Candidates must hold relevant certifications and possess strong communication and analytical skills. This position requires adherence to process policies and will involve direct customer interaction.

Qualifications

• 8 - 10 years of experience in project delivery and support.
• Must possess relevant certifications.
• Strong ability to multi-task and prioritize objectives.

Responsibilities

• Act as the technical SME for medium and large projects.
• Ensure successful project delivery within budgets and timelines.
• Troubleshoot critical customer incidents and breakdowns.

Skills

Technical SME

Strong Knowledge in Firewall (Cisco, Fortinet, Palo Alto)

Strong Knowledge in VPN

Strong Knowledge in AAA

Strong Knowledge in NAC (Cisco Aruba)

Strong Knowledge in Routing & Switching (Cisco Aruba)

Written and verbal communication skills

Analytical skills

Customer handling skills

Education

BE/BTech/BSc

Tools

CCIE Security

Palo Alto PCNSE

Fortinet NSE 4

Fortinet NSE 7

Aruba Certified ClearPass Professional

Aruba Certified Switching Associate

Job description

JOB PURPOSE

Project Delivery & Support

QUALIFICATION

BE/BTech/BSc

EXPERIENCE

8 - 10 Years

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES)

• Technical SME for the technologies listed in the Competency table below.
• Handle Medium & Large projects.
• Deliver Projects within schedule and budgets.
• Critical customer incidents/breakdowns troubleshooting them within the agreed service levels for self and team.
• Adherence to Process Policies & Procedures
• Maintain and acquire Certifications as per Business Requirements for self and team.
• Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
• Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
• Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
• Ability to create & review manuals project & support documents for self and team.
• Ability to lead by example and be able to quickly establish respect of both team members and external vendors from technical and management perspective. Ability to inspire confidence in users.
• Ability to multi-task prioritize multiple objectives initiatives and requests.
• Self-Starter and able to work independently and as part of the team.
• Must have excellent cross department communication and adept at building relationships with stakeholders.

CERTIFICATIONS

• CCIE Security
• Palo Alto PCNSE
• Fortinet NSE 4
• Fortinet NSE 7
• Aruba Certified ClearPass Professional
• Aruba Certified Switching Associate

TECHNICAL SKILLS / COMPETENCIES

MANDATORY

• Strong Knowledge on below Technologies/Concepts:
• oFirewall (Cisco Fortinet Palo Alto)
• oVPN
• oAAA
• oNAC (Cisco Aruba)
• oRouting & Switching (Cisco Aruba)

SOFT SKILLS

MANDATORY

• written and verbal communication and analytical skills
• to multi-task prioritize multiple objectives initiatives and requests.
• Degree of Perseverance.
• good Customer handling Skills.
• Do attitude.
• to learn new technologies.