Multilingual Five-Star Guest Experience Concierge

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hotel chain in Ras Al Khaimah is seeking a Receptionist to ensure guests have a memorable experience from check-in to departure. Candidates must have at least 1 year of experience in a 5-Star resort, possess multilingual abilities, and be familiar with Opera software. The role requires strong networking skills and a genuine passion for customer service. This is a full-time position, offering opportunities for growth in a dynamic hospitality environment.

Qualifications

• Minimum 1 year of experience as a Receptionist in a 5-Star Resort.
• Ability to provide exceptional guest service and build relationships.
• Communicate clearly and effectively with strong networking skills.

Responsibilities

• Greet check-in and respond to guest requests during their stay.
• Provide personalized experiences and promote hotel facilities.
• Upsell services to enhance guests' stays.

Skills

Multilingual communication (Arabic, German, Russian, French)

Networking skills

Customer service excellence

Tools

Opera

Job description

A leading global hotel chain in Ras Al Khaimah is seeking a Receptionist to ensure guests have a memorable experience from check-in to departure. Candidates must have at least 1 year of experience in a 5-Star resort, possess multilingual abilities, and be familiar with Opera software. The role requires strong networking skills and a genuine passion for customer service. This is a full-time position, offering opportunities for growth in a dynamic hospitality environment.