Multilingual Customer Success Manager – EN/FR/ES & Nordics

Global Payments Inc; United Arab Emirates; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading payment solutions provider is seeking a Customer Success Manager in the UAE to manage client relationships, guide onboarding, and increase customer satisfaction through effective communication and support. The ideal candidate will have a Master's degree and 1-3 years of experience in customer success. Salary is competitive, with an excellent benefits package including medical insurance and annual leave.

Benefits

Tier 1 medical insurance

25 days annual holiday

Global career progression opportunities

Qualifications

• 1-3 years of experience in customer success, preferably in SaaS or Tech startups.
• Perfect English skills.
• Proficiency in an additional language is preferred.

Responsibilities

• Own the overall relationship with assigned clients.
• Guide new customers through the onboarding process.
• Serve as the voice of the customer within the company.

Skills

Strong written and verbal communication skills

Detail oriented

Analytical and creative thinking

Knowledge of customer engagement

Education

Master’s degree or equivalent experience

Job description

A leading payment solutions provider is seeking a Customer Success Manager in the UAE to manage client relationships, guide onboarding, and increase customer satisfaction through effective communication and support. The ideal candidate will have a Master's degree and 1-3 years of experience in customer success. Salary is competitive, with an excellent benefits package including medical insurance and annual leave.