Mid-Senior IT Professional

Hire Resolve.com; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency is assisting in hiring experienced IT professionals for multiple roles across infrastructure, cloud, cybersecurity, and more, in the UAE. Ideal candidates will have 5-10+ years of experience, a Computer Science degree, and practical skills in cloud platforms and IT service management. The positions offer a pathway to senior leadership roles and come with benefits like private health insurance and paid time off.

Benefits

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.
• 5-10+ years of progressive IT experience across cloud, cybersecurity, networking, and DevOps.
• Proficient in tools like AWS, Azure, SIEM, EDR, and ITSM platforms.

Responsibilities

• Lead or support IT initiatives across infrastructure, cloud, and enterprise applications.
• Design and implement secure, scalable environments.
• Improve service performance aligned to ITIL practices.

Skills

Cloud computing (AWS, Azure, Google Cloud)

Cybersecurity (SIEM, EDR)

Network protocols (routing, switching)

Scripting (PowerShell, Python)

ITSM tools (ServiceNow, Jira)

Troubleshooting

Stakeholder communication

Documentation capability

Education

Bachelor’s degree in Computer Science or related discipline

Tools

ServiceNow

Jira Service Management

Terraform

Active Directory

Job description

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support UAE-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and technical project delivery.

These roles suit mid- to senior-level professionals who are ready to lead initiatives, influence standards and governance, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Programme Manager, or Head of IT.

Key Responsibilities

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
• Design, implement, and optimise secure, scalable environments (on-premise, hybrid, and cloud)
• Improve service performance through incident, problem, and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
• Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
• Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
• Drive automation and standardisation to improve reliability, reduce manual effort, and support continuous improvement
• Support compliance-aligned delivery where required (e.g., UAE data protection considerations, ISO 27001-aligned controls, internal audit support)
• Mentor junior colleagues and contribute to technical standards, governance, and best practice

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent professional experience
• Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
• Practical experience with relevant tools and platforms, such as:
  • Cloud: AWS, Azure, and/or Google Cloud
  • Identity and access: Active Directory, Entra ID (Azure AD), SSO/MFA, RBAC
  • ITSM: ServiceNow, Jira Service Management, or similar
  • Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
  • Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
  • Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
• Strong troubleshooting skills, stakeholder communication, and documentation capability
• Professional working proficiency in English (written and verbal); Arabic is advantageous for some environments
• Eligibility to work in the UAE and willingness to complete role-appropriate pre-employment screening where required

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development