MICE Sales Executive: Upsell & Guest Experience

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hotel chain in Dubai is seeking a dedicated individual to manage guest interactions and enhance customer satisfaction. The role involves resolving guest issues, processing reservations, and promoting the brand image. Applicants should have at least 2 years of related experience and a high school diploma. Strong communication and interpersonal skills are essential. This position offers an excellent opportunity to develop in a dynamic hospitality environment.

Benefits

Career advancement opportunities

Employee discounts

Health benefits

Qualifications

• At least 2 years of related work experience.
• Ability to use sales techniques to maximize revenue.
• Strong verbal communication skills.

Responsibilities

• Resolve guest calls and requests professionally.
• Promote brand image and maintain guest loyalty.
• Process all reservation requests and changes.
• Train and motivate team members.

Skills

Sales techniques

Customer service

Communication

Interpersonal skills

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Dubai is seeking a dedicated individual to manage guest interactions and enhance customer satisfaction. The role involves resolving guest issues, processing reservations, and promoting the brand image. Applicants should have at least 2 years of related experience and a high school diploma. Strong communication and interpersonal skills are essential. This position offers an excellent opportunity to develop in a dynamic hospitality environment.