MEA Commercial Excellence Lead — Data-Driven Growth

Alfa Laval Spiral; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global engineering firm in Dubai is seeking a Commercial Excellence Manager to lead customer experience initiatives and support strategic sales activities. The ideal candidate will possess 8-10 years of experience in commercial excellence with strong IT ecosystem knowledge and be able to translate complex data into actionable strategies. This role offers opportunities for personal growth and the impact on future success within a sustainable multinational framework.

Benefits

Open and friendly work environment

Opportunity to build a global network

Impactful work influencing sustainability and growth

Qualifications

• Proactive personality with strong communication skills.
• 8-10 years of relevant experience in commercial excellence.
• Advanced knowledge in marketing and sales related to customer journey.

Responsibilities

• Lead customer experience efforts as part of the Cluster strategy.
• Plan and execute commercial support activities.
• Translate customer and commercial data into actionable insights.

Skills

Knowledge of IT ecosystem (CRM ERPs)

Ability to translate data into actionable insights

Excellent communication skills

Stakeholder management

Advanced general business knowledge

Job description

A global engineering firm in Dubai is seeking a Commercial Excellence Manager to lead customer experience initiatives and support strategic sales activities. The ideal candidate will possess 8-10 years of experience in commercial excellence with strong IT ecosystem knowledge and be able to translate complex data into actionable strategies. This role offers opportunities for personal growth and the impact on future success within a sustainable multinational framework.