Manager Hub & Global Lounge Menu Design

Etihad Airways; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline is seeking a Manager for Hub and Global Lounge Design in Abu Dhabi. This role involves managing culinary projects for lounges and onboard services, ensuring adherence to budgets and quality standards. Candidates should have at least 5 years of relevant experience, including project management in hospitality or airline catering, and be skilled in coordination and culinary trends. This position offers an opportunity to contribute to innovative dining experiences within a premium setting.

Qualifications

• 5 years of experience with a relevant degree or equivalent.
• 3+ years of project management experience in airline catering or hospitality.
• Experience in managing product development projects.

Responsibilities

• Manage culinary projects ensuring milestones, budgets, and quality standards are met.
• Collaborate with Culinary Managers on menu development and service frameworks.
• Coordinate with various teams for effective project execution.

Skills

Project management

Coordination and organizational skills

Commercial awareness

Budgeting and supplier management

Knowledge of culinary trends

Operational catering processes

Education

University degree in Hospitality, Culinary Arts, or related field

Job description

Synopsis

The Manager Hub and Global Lounge Design will manage the delivery of assigned culinary projects for lounges and onboard, working closely with Culinary Managers and cross-functional teams to ensure concepts are developed, tested, and implemented to brand and operational standards. The Manager will support the Senior Manager Culinary Standards in delivering innovative dining experiences, maintaining quality consistency, and ensuring projects are completed within agreed timelines and budgets.

Accountabilities

• Manage assigned lounge and onboard culinary projects from brief through to delivery, ensuring milestones, budgets, and quality standards are met.
• Work closely with Culinary Managers to develop menu cycles, presentation guidelines, and service delivery frameworks.
• Coordinate with Catering, Service Delivery, Procurement, Marketing, Training, and Finance teams to ensure smooth project execution.
• Prepare and maintain product specifications, SOPs, and operational documentation for assigned projects.
• Support supplier engagement, including RFQs, contract coordination, and performance tracking.
• Monitor and report on assigned CAPEX/OPEX budgets, highlighting risks and optimization opportunities.
• Assist with product trials, testing, and operational readiness checks to ensure successful implementation
• Conduct quality checks and audits for assigned lounge and onboard culinary programs, reporting findings and recommending improvements.
• Contribute to competitor analysis, market research, and guest feedback reviews to inform project decisions.
• Prepare presentations and updates for internal stakeholders on project status and outcomes.

Education & Experience

• 5 years of experience with a university degree or equivalent; Hospitality, Culinary Arts, or related field preferred.
• Minimum 3 years’ experience in project management within airline catering, hospitality, or related sectors.
• Experience managing product or service development projects from concept to implementation.
• Strong coordination and organizational skills with the ability to manage multiple projects simultaneously.
• Commercial awareness with basic budgeting and supplier management experience.
• Knowledge of culinary trends, premium hospitality standards, and operational catering processes