Manager Application and Inside Sales

Emerson; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai is seeking a Manager - Inside Sales & Applications Engineering. This role involves leading the inside sales team to drive growth and exceed targets. Responsibilities include supporting outside sales, managing the sales pipeline, and improving processes. Ideal candidates should have a Bachelor's in engineering and 10 years of application engineering experience, including team management. This position offers opportunities for collaboration and career growth within a diverse and supportive environment.

Benefits

Flexible benefits plans

Medical insurance

Paid parental leave

Tuition reimbursement

Qualifications

• 10 years of application engineering experience.
• Minimum of 2 years directing a team as supervisor or manager.

Responsibilities

• Lead and develop the inside sales team.
• Provide qualified techno-commercial offers on time.
• Drive accurate and timely reporting inputs for business processes.
• Improve internal processes and efficiencies.
• Work cross-functionally for flawless contract execution.
• Train the application engineering team on updated products.

Skills

Customer insight

Communication skills

Leadership

Multitasking

Collaboration

Education

Bachelor's degree in Mechanical/Instrumentation/Chemical engineering

Job description

Job Summary

Job Summary The Manager - Inside Sales & Applications Engineering will lead and develop the inside sales team to drive growth, increase market share and consistently exceed targets. This role establishes a customer-centric high-performing team that positions Emerson as the supplier of choice for products, solutions and services. Based in Dubai, UAE, this position supports the Middle East and Africa Pressure Management (PRM) business and reports to the Sales Director PRM MEA. The successful candidate will thrive in a multinational inclusive environment with opportunities for global collaboration and career growth. Key success factors include integrity, leadership, technical proficiency, collaboration and value-selling skills.

Responsibilities

• Ensure Emerson Values Ethics and Trade compliance procedures are closely followed in all business transactions.
• Responsible for developing, retaining and providing leadership to the multinational, multi-cultural PRM inside sales team located in multiple Emerson offices/countries.
• Support outside sales team and serve customers in the Middle East Africa region to achieve set goals and improve sales effectiveness by providing qualified techno-commercial offers on time.
• Gain a complete view of the opportunity pipeline, supervise key performance indicators and make strategic adjustments. This involves proactive management of opportunities, accurate forecasting and targeted resource allocation using the CRM tool.
• Drive accurate and timely reporting inputs for critical business processes: Opportunity projections and Sales & Operations Planning (S&OP). This ensures leadership has the data needed to make informed decisions about resource allocation, inventory management and long-term business strategy.
• Continuously seek opportunities to improve internal processes and workflows to enhance efficiency, customer response times and overall operational excellence, including the use of CRM systems by the complete team.
• Work cross-functionally with field sales, business development managers, project management office (PMO) and operations team to ensure flawless execution of contracts.
• Empower the team to make timely data-driven decisions on proposals, discounts and project approvals, thereby accelerating the sales cycle and reducing bottlenecks.
• Ensure that the application engineering team is trained and certified on the updated product portfolios and technical solutions to drive consistent high-quality technical support for customers and to maintain a competitive edge.
• Oversee and enforce a diligent bid qualification process: improve proposal quality and win rates, including reviewing bids to ensure alignment with business objectives and resource availability for more profitable and successful project awards.
• Travel for business meetings and visiting the teams as needed.
• Use and promote the use of available tools and automation efforts to improve sales efficiency.
• Adhere to Health, Safety & Environment policies as laid by the organization.

Who You Are

You identify and seize new opportunities, gain insight into customer needs, and communicate effectively in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You relate comfortably with people across levels, functions, cultures and geography. You have the ability to multitask, prioritize and delegate effectively.

For This Role You Will Need

• Bachelors degree or equivalent experience in Mechanical/Instrumentation/Chemical engineering field.
• 10 years of application engineering experience with a minimum of 2 years directing a team as supervisor or manager, handling customers and EPCs.

Preferred Qualifications That Set You Apart

• Knowledge of Industrial & Natural Gas Regulators, Pressure Relief Valves and process industry.

Our Culture & Commitment to You

At Emerson we prioritize a workplace where every employee is valued, respected and empowered to grow. We foster an environment that encourages innovation, collaboration and diverse perspectives—because we know that great ideas come from phenomenal teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial and social needs. We provide medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition and much more. Our culture prioritizes work-life balance and offers flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to-end development from onboarding through senior leadership. We provide a wide range of development opportunities including face-to-face and virtual training, mentorship and coaching, project management and on-the-job training.

Required Experience: Manager