Luxury Spa Therapist – MOstay & Elite Experience

Mandarin Oriental Hotel Group Limited; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Abu Dhabi seeks a Spa Therapist to provide exceptional customer service through bespoke massage therapies and body treatments. The ideal candidate will have experience in a luxury hotel, strong communication skills, and a commitment to maintaining high standards of hygiene and guest satisfaction. The role promises opportunities for growth and wellness benefits in a prestigious environment.

Benefits

Learning & Development Programs

MOstay program for discounted stays

Health and wellness programs

Retirement plans based on service length

Qualifications

• Previous experience as a Spa Therapist in a luxury hotel is required.
• Strong interpersonal and communication skills focusing on personalized service.
• Fluency in English; additional languages are advantageous.

Responsibilities

• Welcome guests warmly, addressing them by name.
• Deliver bespoke massage therapies according to spa protocols.
• Uphold the highest luxury service standards.
• Conduct consultations to understand guest needs.
• Ensure treatment rooms and equipment are clean and organized.
• Maintain hygiene and ambiance throughout spa areas.
• Update therapist logbooks and guest preferences.
• Participate in ongoing training and skill enhancement.
• Adhere to health and safety standards and professional ethics.

Skills

Interpersonal skills

Communication skills

Customer service

Fluency in English

Job description

A luxury hotel brand in Abu Dhabi seeks a Spa Therapist to provide exceptional customer service through bespoke massage therapies and body treatments. The ideal candidate will have experience in a luxury hotel, strong communication skills, and a commitment to maintaining high standards of hygiene and guest satisfaction. The role promises opportunities for growth and wellness benefits in a prestigious environment.