Luxury Spa Receptionist: Guest Relations & Bookings

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking an experienced professional to manage spa front of house operations. This role emphasizes guest care, requires at least 2 years of experience in a luxury hotel or spa environment and familiarity with spa treatments. Responsibilities include answering inquiries, greeting guests, and scheduling treatment bookings. Candidates should have a passion for guest satisfaction and the ability to work collaboratively within a team, with a keen interest in spa therapies.

Qualifications

• Minimum 2 years of experience in a luxury hotel or spa front of house position.
• Passion for guest care and personal interest in spa treatments.
• Computer literate with knowledge of spa reservation systems.

Responsibilities

• Answer telephone inquiries promptly and professionally.
• Greet members and Guests in a friendly and efficient manner.
• Ensure smooth operation of reception and respond to inquiries.

Skills

Guest care

Spa knowledge

Telephone communication

Team collaboration

Tools

Spa reservation systems

Job description

A luxury hotel chain in Dubai is seeking an experienced professional to manage spa front of house operations. This role emphasizes guest care, requires at least 2 years of experience in a luxury hotel or spa environment and familiarity with spa treatments. Responsibilities include answering inquiries, greeting guests, and scheduling treatment bookings. Candidates should have a passion for guest satisfaction and the ability to work collaboratively within a team, with a keen interest in spa therapies.