Luxury Room Service Supervisor | Guest Experience

Four Seasons Resort Hualalai; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand seeks an experienced Assistant Room Service Manager in Abu Dhabi to oversee Room Service operations. The role demands strong leadership and communication skills, ensuring high service standards and guest satisfaction. Ideal candidates should have 2-3 years of experience in a related luxury setting and a comprehensive understanding of F&B operations. This full-time position offers a competitive salary and a range of employee benefits, including complimentary accommodation at other locations.

Benefits

Competitive Salary

Training and Development opportunities

Complimentary Accommodation

Complimentary Employee Meals

Qualifications

• 2-3 years of experience in a similar role in a luxury brand.
• Strong knowledge of F&B operations and service standards.
• Proficient in English (speaking, reading, writing).

Responsibilities

• Manage daily restaurant operations, including staff supervision.
• Ensure guest service excellence and resolve complaints.
• Support the training and development of service staff.
• Monitor hygiene, safety, and service quality standards.
• Assist with budgeting, inventory control, and cost management.

Skills

Leadership

Communication

Problem-solving

Teamwork

Customer service

Job description

A luxury hotel brand seeks an experienced Assistant Room Service Manager in Abu Dhabi to oversee Room Service operations. The role demands strong leadership and communication skills, ensuring high service standards and guest satisfaction. Ideal candidates should have 2-3 years of experience in a related luxury setting and a comprehensive understanding of F&B operations. This full-time position offers a competitive salary and a range of employee benefits, including complimentary accommodation at other locations.