Luxury Client Experience Concierge

Audemars Piguet; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury watch brand seeks a dedicated Client Experience Specialist in Dubai. The role involves managing client relationships, ensuring an exceptional experience through attentive service, and contributing to business performance. Ideal candidates will have at least 2 years' experience in luxury retail, fluent English, and strong interpersonal skills. This full-time position offers a competitive compensation package while not supporting remote work.

Benefits

Competitive compensation and benefits package

Qualifications

• Minimum 2 years of experience in a similar position.
• Experience in luxury watch industry is an advantage.
• Previous experience in managing client relationships and complaints.

Responsibilities

• Create a welcoming atmosphere for clients and ensure their needs are met.
• Manage client appointments efficiently.
• Contribute to achieving monthly and yearly KPIs.

Skills

Client relationship management

Interpersonal skills

Organizational skills

Customer management

Fluent English

Arabic

Job description

A leading luxury watch brand seeks a dedicated Client Experience Specialist in Dubai. The role involves managing client relationships, ensuring an exceptional experience through attentive service, and contributing to business performance. Ideal candidates will have at least 2 years' experience in luxury retail, fluent English, and strong interpersonal skills. This full-time position offers a competitive compensation package while not supporting remote work.