Loyalty Product Strategist & BI-Driven Growth

Galadari Brothers; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading business conglomerate in the UAE is seeking a professional to manage digital products and enhance customer loyalty programs. The role requires collaboration with stakeholders, project management experience, and proficiency in analytics and reporting tools. The ideal candidate will have a Bachelor's degree in Business Management or related field and 2-5 years of relevant experience. Join a dynamic team dedicated to improving member engagement and operational efficiency.

Qualifications

• Bachelor’s degree in Business Management, Marketing, or a related field.
• 2-5 years of experience in digital products or loyalty programs.
• Experience with creating detailed digital product documentation.

Responsibilities

• Collaborate with business stakeholders to gather requirements.
• Analyze business processes to identify inefficiencies.
• Develop business cases and process flows.
• Work with teams to define solutions that align with business goals.
• Assist in project planning and execution, including testing.
• Create reports and dashboards using business intelligence tools.
• Monitor project performance metrics.
• Facilitate meetings and presentations with stakeholders.

Skills

Strong communication skills

Analytical skills

Problem-solving skills

Ability to manage multiple tasks

Proficiency in customer service systems

Experience with Agile methodologies

Ability to translate business requirements

Proficient in Excel

Proficient in SQL

Proficient in Power BI/Tableau

Proficient in JIRA

Proficient in Confluence

Education

Bachelor’s degree in Business Management or related field

Tools

Excel

SQL

Power BI

Tableau

JIRA

Confluence

Job description

A leading business conglomerate in the UAE is seeking a professional to manage digital products and enhance customer loyalty programs. The role requires collaboration with stakeholders, project management experience, and proficiency in analytics and reporting tools. The ideal candidate will have a Bachelor's degree in Business Management or related field and 2-5 years of relevant experience. Join a dynamic team dedicated to improving member engagement and operational efficiency.