Locum Patient Access & Billing Administrator

Medi Clinic; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare provider in Dubai is seeking a patient administrator to enhance overall patient care quality. Responsibilities include managing scheduling, medical insurance processes, and billing. Ideal candidates should have completed secondary education, with a desire for tertiary qualifications in medical science or finance. The role requires 2-3 years of experience in customer services, preferably in healthcare, along with proficiency in relevant software and medical terminology. This is a great opportunity to grow within a reputable healthcare organization.

Qualifications

• 2-3 years of experience in a customer services role, preferably in healthcare.
• Experience in a Contact Centre or Healthcare environment is desirable.

Responsibilities

• Manage the patient appointment scheduling and registration process.
• Manage the medical insurance process and other related tasks.
• Manage the billing and cash up process.
• Improve the quality of patient service to meet customer expectations.

Skills

Computer literacy and proficiency in MS Office applications

CRM (customer relations management) software applications

Hospital information systems

Knowledge of medical insurance terminologies and process

Medical terminology and procedures

Numerical literacy

Patient scheduling and registration processes

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree in medical science or finance/accounting

Job description

A healthcare provider in Dubai is seeking a patient administrator to enhance overall patient care quality. Responsibilities include managing scheduling, medical insurance processes, and billing. Ideal candidates should have completed secondary education, with a desire for tertiary qualifications in medical science or finance. The role requires 2-3 years of experience in customer services, preferably in healthcare, along with proficiency in relevant software and medical terminology. This is a great opportunity to grow within a reputable healthcare organization.