Library User Experience Specialist

University of Khorfakkan; Khor Fakkan; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading academic institution in the United Arab Emirates is seeking a Library Services professional to provide user support, manage circulation processes, and assist with library resources. The ideal candidate holds a Bachelor's degree in Library and Information Science and possesses 2–4 years of relevant experience. Responsibilities include aiding users in accessing materials and maintaining library operations. Proficiency in both Arabic and English is essential for effective communication with the diverse user base.

Qualifications

• Bachelor’s degree in Library and Information Science, Information Studies, or a related field.
• Proficiency in Arabic and English (spoken and written).
• 2–4 years of experience in academic or research library user services.

Responsibilities

• Provide in-person and online support to users regarding library resources.
• Handle daily circulation processes and maintain course reserves.
• Assist users in locating books, journals, and digital content.

Skills

Communication

Customer Service

Problem-Solving

Collaboration

Adaptability

Education

Bachelor’s degree in Library and Information Science or related field

Tools

Library management systems

Digital databases

Job description

A leading academic institution in the United Arab Emirates is seeking a Library Services professional to provide user support, manage circulation processes, and assist with library resources. The ideal candidate holds a Bachelor's degree in Library and Information Science and possesses 2–4 years of relevant experience. Responsibilities include aiding users in accessing materials and maintaining library operations. Proficiency in both Arabic and English is essential for effective communication with the diverse user base.