Lexus Service Advisor: Grow Loyalty & Revenue

Robinson & Co (Singapore) Pte Ltd; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive company in Fujairah is looking for a passionate Service Advisor to enhance customer satisfaction and loyalty. You will drive revenue growth through expert advice and exceptional aftersales service. Ideal candidates will have 3–5 years of experience in an automotive dealership, strong technical knowledge, and excellent customer service skills. A Diploma or Bachelor’s in Engineering is preferred. Join our team to deliver top-notch automotive solutions in a dynamic environment.

Qualifications

• Minimum of 3–5 years as a Service Advisor in an automotive dealership.
• Solid understanding of automotive products and processes.
• Passion for delighting customers and providing exceptional service.

Responsibilities

• Create strong, long-lasting connections with customers.
• Drive monthly revenue through upselling and discount management.
• Address customer needs with expert advice on vehicle servicing.
• Provide updates on vehicle progress.
• Handle customer complaints efficiently.
• Follow company policies for premium customer experience.

Skills

Customer Service

Technical Knowledge

Strong English communication

Arabic language skills

Education

Diploma or Bachelor’s degree in Automobile/Mechanical Engineering

Tools

MS Office

SAP

Job description

A leading automotive company in Fujairah is looking for a passionate Service Advisor to enhance customer satisfaction and loyalty. You will drive revenue growth through expert advice and exceptional aftersales service. Ideal candidates will have 3–5 years of experience in an automotive dealership, strong technical knowledge, and excellent customer service skills. A Diploma or Bachelor’s in Engineering is preferred. Join our team to deliver top-notch automotive solutions in a dynamic environment.