Lexus After-Sales Service Specialist

Al-Futtaim Automotive; Fujairah Emirate; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading automotive company in UAE seeks a passionate Service Advisor for their team in Fujairah. The ideal candidate will have 3-5 years of experience in an automotive dealership, a solid understanding of automotive products, and a dedication to customer satisfaction. You will build strong relationships with customers, drive revenue through upselling, and provide expert advice on vehicle servicing. Excellent English skills are essential, and Arabic is a plus. This role is pivotal in delivering a premium customer experience.

Qualifications

• Minimum of 3–5 years as a Service Advisor in an automotive dealership.
• Solid understanding of automotive products, processes, and technical details.
• Strong English communication skills; Arabic is a plus.

Responsibilities

• Build strong, long-lasting connections with customers.
• Drive monthly revenue through upselling and discount management.
• Address customer needs with expert advice.

Skills

Customer Service

Technical Knowledge of Automotive Products

Communication Skills

Education

Diploma or Bachelor’s degree in Automobile/Mechanical Engineering

Tools

MS Office

SAP knowledge

Job description

A leading automotive company in UAE seeks a passionate Service Advisor for their team in Fujairah. The ideal candidate will have 3-5 years of experience in an automotive dealership, a solid understanding of automotive products, and a dedication to customer satisfaction. You will build strong relationships with customers, drive revenue through upselling, and provide expert advice on vehicle servicing. Excellent English skills are essential, and Arabic is a plus. This role is pivotal in delivering a premium customer experience.