Lending Operations Manager — Team Lead & SLA Focus

First Abu Dhabi Bank; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS Office are essential.

Qualifications

• 1 to 2 years experience in clerical admin and secretarial duties.
• Ability to manage people and maintain attendance schedules.
• Proactive and diligent with analytical thinking skills.
• Ability to handle confidential and sensitive data.

Responsibilities

• Perform duties as assigned by AVP and VP.
• Maintain effective business relationships with all staff.
• Monitor and report fraudulent activities.
• Adhere to the unit SOPs and complete tasks within SLAs.

Skills

Clerical admin and secretarial experience

People management

Selling/processing banking products

Analytical thinking

Self-motivated

Professional relationship development

Moderate computer skills

Working with confidential data

Multicultural awareness

Education

Secondary / High School Certificate/ Graduate

Tools

MS Office products

Job description

A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS Office are essential.