Leisure Sales & Guest Experience Assistant Manager

EDITION; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand is seeking an individual to join their team in Abu Dhabi. The role involves resolving guest requests and processing reservations while delivering high-quality customer service. Candidates should possess a high school diploma and have at least 2 years of relevant experience. Strong communication skills and the ability to work collaboratively are essential. The ideal candidate will thrive in a fast-paced environment, ensuring guest loyalty and satisfaction.

Qualifications

• At least 2 years of related work experience.
• Ability to process guest calls and requests efficiently.
• Maintain confidentiality of proprietary information.

Responsibilities

• Support Sales & Marketing operations.
• Process guest reservations, changes, and cancellations.
• Develop and maintain positive working relationships.

Skills

Sales techniques

Customer service

Clear communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand is seeking an individual to join their team in Abu Dhabi. The role involves resolving guest requests and processing reservations while delivering high-quality customer service. Candidates should possess a high school diploma and have at least 2 years of relevant experience. Strong communication skills and the ability to work collaboratively are essential. The ideal candidate will thrive in a fast-paced environment, ensuring guest loyalty and satisfaction.