Leisure Sales Assistant Manager — Guest Experience Leader

W Hotels; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A global luxury hotel brand is seeking a dedicated individual to handle guest calls and requests at its Abu Dhabi location. The role requires excellent guest service skills and the ability to enhance guest loyalty through strategic sales techniques. Candidates should have a high school diploma and at least two years of relevant work experience. Join a team that values creativity and innovation while delivering the best experiences for guests.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.
• Ability to handle guest calls and requests professionally.

Responsibilities

• Resolve guest calls, requests, or problems.
• Follow company policies and procedures.
• Welcome and acknowledge all guests according to standards.

Skills

Sales techniques

Guest service

Communication skills

Education

High school diploma or G.E.D. equivalent

Job description

A global luxury hotel brand is seeking a dedicated individual to handle guest calls and requests at its Abu Dhabi location. The role requires excellent guest service skills and the ability to enhance guest loyalty through strategic sales techniques. Candidates should have a high school diploma and at least two years of relevant work experience. Join a team that values creativity and innovation while delivering the best experiences for guests.