Learning Development Coordinator

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Training Coordinator to assist in developing and executing comprehensive training plans for ambassadors. This role includes managing trainers, ensuring maximum training effectiveness, and creating supportive training materials. The ideal candidate should be proactive in enhancing communication within the hotel. This full-time position requires strong organizational skills and attention to detail, focusing on the professional development of team members.

Responsibilities

• Assist the Training Manager in developing a comprehensive training plan.
• Manage and develop the ambassadors to ensure their maximum potential.
• Distribute monthly and weekly training schedules timely.
• Ensure training of Departmental trainers and their utilization.

Job description

Responsibilities

• Assist the Training Manager in the development of a comprehensive training plan of all training activities for the year to be reviewed quarterly and recommendations made where necessary.
• Assist the Training Manager in managing and developing the ambassadors ensuring that they are developed to their maximum potential and efficiency and monitor their performance to stay current with Sofitel philosophies and methodologies.
• Advise the Training Manager of any new support materials that would be beneficial to the hotel.
• Ensure that monthly and weekly training schedules are distributed timely.
• Ensure the training of Departmental trainers and their maximum utilization in each department.
• Schedule regular meetings with respective Departmental trainers and their Department Heads to discuss training matters.
• Work with the Departmental Trainers and ensure that they submit and conduct Monthly Departmental Training Schedules.
• Plan implement and monitor in conjunction with the Training Manager and management team.

Training Categories

• Orientation Training
• Hygiene Training
• Health and Safety Training
• Language Training
• Planet 21 Initiatives
• Company Sports & Social Events
• Review the progress of the Ambassador Program and make recommendations where necessary.
• Be responsible for the compilations and implementation of the following ambassador communications:

Ambassador Communications

• Ambassador Handbook
• Ambassador Newsletter
• Ambassador Notice Boards
• Be Magnifique Board
• Knowledge Tree
• Ensure a strong creative and effective communication system within the hotel to keep ambassadors informed on all training activities.
• Maintain an effective filing system for proper maintenance of all training documentation records and materials.
• Initiate and maintain annual assessments of the training efforts in the hotel.
• Maintain an uptodate computerized Training Record system.

Identify candidates both internally and externally for Corporate/Management Training Programs.

Remote Work :

No

Employment Type :

Fulltime