Lead Server & F&B Service Champion

Azadea Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality group in the United Arab Emirates is seeking a Head Waiter to ensure exceptional customer service in a fast-paced environment. Key responsibilities include managing food and beverage service, supervising staff, and handling customer inquiries or complaints. The ideal candidate will have at least 3 years of experience in the food and beverage industry, including 1 year in a supervisory role. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Minimum 3 years of experience in F&B operations, including 1 year in a similar role.
• Strong knowledge of food/beverage preparation and service.
• Ability to handle customer complaints effectively.

Responsibilities

• Present food/beverage recommendations and take orders.
• Supervise food/beverage service to ensure quality standards.
• Handle customer bill payments and escalation of complaints.

Skills

Customer service excellence

Food and beverage knowledge

Supervisory skills

Education

Technical Degree in Food and Beverage or Hospitality Management

Job description

A hospitality group in the United Arab Emirates is seeking a Head Waiter to ensure exceptional customer service in a fast-paced environment. Key responsibilities include managing food and beverage service, supervising staff, and handling customer inquiries or complaints. The ideal candidate will have at least 3 years of experience in the food and beverage industry, including 1 year in a supervisory role. This position offers a dynamic work environment with opportunities for growth.