Laundry Valet

Khalidiya Palace Rayhaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a dynamic Laundry Valet to ensure exemplary laundry services. You will handle guest laundry pick-ups, manage laundry items with care, and maintain the highest standards of service. Ideal candidates will have vocational training in laundry operations and prior experience, alongside strong English communication skills. Join us for a rewarding career in a busy environment.

Qualifications

• Ideally have vocational training within the laundry operation.
• Previous experience in a similar role.
• Good command of English communication skills.

Responsibilities

• Responsible for pick up and delivery of guest laundry.
• Collect laundry and verify items as per listing.
• Check items for damage and stains.

Skills

English communication

Customer focus

Attention to detail

Teamwork

Education

Vocational training in laundry operation

Job description

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Valet you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Responsible for pick up and delivery of guest laundry
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed
• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message
• Report immediately any guest valuables / items found in pockets of clothes sent to laundry
• Check all items for damage and stains and take appropriate action to rectify these issues
• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary
• Responsible for delivering all guest items punctually and in a professional, courteous way
• Assist in the loading and unloading of dryers and sort out washed laundry items
• Assist in inventories and attend all trainings as informed and scheduled

Skills

Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork